Last updated: August 2026
Customers can request cancellations for pre-booked meals by contacting our team. We do not offer direct bank refunds for active orders that are already in preparation. However, any remaining balance stays locked in your account and can be activated for future orders.
If you are not completely satisfied with the quality of your meals, please contact us within 4 hours of receiving the meal. We will review your feedback and coordinate a suitable resolution, such as a credit or replacement.